Reference

Terms That Govern Your alexisyogel Account

These terms set out what you agree to when you open and use your alexisyogel account — covering deposits through DANA, OVO, or GoPay, how we handle your activity, and the conditions that apply in eligible Indonesia regions.

Applies to all account typesDANA, OVO, GoPay wallet use coveredIndonesia-eligible regions onlySubject to local lawUpdated when terms change
alexisyogel Terms That Govern Your alexisyogel Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or you need to dispute how a rule was applied to your account, our support team is the right first stop. You can reach us through live chat inside the platform, by email, or through our Telegram channel. When you contact us about a terms matter, quote your account ID and the specific clause or transaction in question so we can resolve it without back-and-forth.

Live Chat Open the chat widget inside your account dashboard to raise a terms query directly. Our team will respond and log the case against your account ID.
Email Support Send your question or dispute to our support email address. Include your registered wallet type — DANA, OVO, or GoPay — and the transaction reference if relevant.
Telegram Channel For faster responses on account or terms questions, message us on our official Telegram channel. Useful for players in Makassar or anywhere across Indonesia with mobile-first access.
HOW WE HANDLE THIS

Account Security and Policy Practice

These terms are not just text — they reflect how we actually run accounts day to day. Below are four areas where our practice directly touches your rights under these terms: data handling, account security, retention of records, and how to request a change to your account details.

Data Handling We collect only the account and wallet data needed to operate your account. Your DANA, OVO, or GoPay details are used for transaction processing only — not shared with third parties for marketing.
Account Security Your account is protected by a login PIN and OTP verification sent to your registered number. Never share your OTP with anyone — our support team will never ask for it.
Record Retention We keep transaction and account activity records for as long as required under applicable law. You can request a summary of your account history through live chat or email support.
Requesting Changes To update your registered name, phone number, or linked wallet — DANA, OVO, or GoPay — contact support with your account ID and a valid reason. Changes are reviewed before being applied.

Common Questions About These Terms

Below are the questions we get most often about how these terms work in practice — covering account access, wallet use, identity checks, and what happens when terms change.

Yes. These terms apply to every deposit and withdrawal you make, regardless of which wallet you use. DANA, OVO, and GoPay transactions are all subject to the same account rules and identity verification requirements.

A breach — such as sharing account access or providing false registration details — may result in account suspension. We will notify you through the contact method on your account before taking action where possible.

Access depends on local law in your current location. These terms cover eligible Indonesia regions only. If local law in your region restricts this type of service, you are not entitled to use the platform.

We post an update notice inside the platform before any changes take effect. Continuing to log in and use your account after the notice date means you accept the revised terms as posted.

Contact support via live chat or email with your account ID. We will provide a summary of the records we hold for your account within a reasonable timeframe, as required by applicable local law.

We match the name on your DANA, OVO, or GoPay account against your registered account name before releasing a withdrawal. This is a standard step to protect your account from unauthorised access.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.