Reference

How alexisyogel Handles Your Personal Data

This privacy policy explains exactly what data we collect when you open an account, use DANA, OVO or GoPay to transact, or browse our lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device policyYour right to request data deletionIndonesia-eligible regions only

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Keeping your account information secure is not optional — it is how we operate. Every data practice below applies to your account from the moment you log in, whether you are on mobile accessing via GoPay or on desktop checking your transaction history.

Encrypted Data Storage Your personal details and wallet identifiers — including OVO and DANA account references — are stored using encryption so they cannot be read if intercepted in transit.

Cookie Use and Control We use session cookies to keep you logged in across page loads and analytics cookies to see which sections you visit. You can adjust cookie preferences in your browser settings at any time.

Account Access Security Login sessions are verified with OTP to your registered phone number. Unusual device access triggers an alert so you can confirm or block it immediately from your account page.

Data Retention Policy We hold your data for as long as your account is open plus a post-closure period for compliance. You can request full deletion once your account is closed and all pending transactions are settled.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Have a question about what data we hold, or want to request a correction or deletion? We have three direct ways to get in touch. Our team handles privacy requests alongside general account support — you do not need a separate form to start a data inquiry. Players in Makassar and across Indonesia can reach us through any of the channels below.

What Information We Hold and Why

alexisyogel Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit during registration — your name, email address, phone number and any wallet identifiers linked to DANA, OVO or GoPay. We collect this to verify your identity, process transactions and deliver account support. When

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you deposit or withdraw using a local e-wallet, the transaction reference and amount are logged against your account record so you can track your history. We also collect device data — your browser type, IP address and session timestamps — to detect unusual login behaviour and
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keep your account secure. We do not sell your personal data to third parties. Transactional data tied to GoPay, OVO or DANA is used only for payment processing and fraud prevention. If you reach out to our support team, the conversation log is retained so we
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can follow up consistently. We retain your account data for as long as your account is active and for a reasonable period after closure, as required to meet our compliance obligations. You can request a copy of the data we hold or ask us to correct
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inaccurate details at any time through our account support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

What You Actually Want to Know About Your Data

These are the questions we get most often about account data, cookie use and privacy rights. If yours is not here, use the live chat or email channel in the support section above.

We collect your name, phone number, email and any wallet ID you link — such as DANA, OVO or GoPay — to verify your identity and process transactions. Device and session data is also logged for security.

We do not sell your data. We share only what is needed to process payments via DANA, OVO or GoPay, and to meet compliance obligations where local law requires it in eligible regions.

Submit a data access request through the Help Centre inside your account, or email support with your registered phone number. We will respond and provide your data record within a reasonable timeframe.

Yes. Once your account is closed and all pending transactions are settled, you can submit a deletion request through account support. We will remove your data subject to any compliance retention obligations.

Session cookies keep your login active; analytics cookies help us see how the account flow is used. You can block or clear cookies through your browser settings — this may affect login continuity.

Contact support via live chat or email with the correction you need. For wallet-linked details like GoPay or OVO references, our team will verify ownership before updating the record.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How alexisyogel Handles Your Personal Data

Data Handling, Cookies and Account Security

How to Reach Us About Your Data

What You Actually Want to Know About Your Data

01 What personal data does alexisyogel collect when I open an account?

02 Does alexisyogel share my data with third parties?

03 How do I request a copy of the data alexisyogel holds about me?

04 Can I ask alexisyogel to delete my personal data?

05 How does alexisyogel use cookies and can I turn them off?

06 How do I correct inaccurate information on my account?

Privacy Policy

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